If you can’t find the answer that you need below, please feel free to get in touch with a member of our team and we’ll be happy to help. We understand how important mobility aids can be and we want to ensure that you are fully comfortable with the options before placing an order. All our mobility aid warranties cover the cost of replacement OEM parts within the initial period in line with our return’s conditions, dependent upon the age of the mobility aid when the issue is raised.Īs well as our specific Q&A section, we have also included a more general help and advice guide below to help assist you with your buying decision for you or your loved one. In addition to this we also provide a further 12-months on any branded Livewell mobility scooter, a total of 2 years. We provide a 12-month warranty with all our mobility aids delivered within the UK. This is covered in your warranty in line with our return’s conditions, dependent upon the age of the mobility aid when the issue is raised. This process can often alleviate many common faults and gets you back up and running as soon as possible. We have a dedicated team of people who can provide hands-on technical support either by email or over the phone.
We know how important your mobility aid is to you and we’re here to ensure that any potential issues are investigated and resolved quickly to minimise any inconvenience. Get in touch with us as soon as possible – we’re here to help. What happens if my item develops a fault?.
GRABBEE+DELUXE MANUAL
Yes, once you have carefully unpacked and assembled your mobility aid, you’re ready to go! We always recommend reading through your user manual first to familiarise yourself with the mobility aid’s features and any safety precautions before using it.
GRABBEE+DELUXE DRIVER
Standard courier delivery includes delivery to the front door of your property, but the driver will not be able to bring your item inside your home unfortunately due to insurance restrictions. A very small range of products are not eligible for VAT Relief as set out by the HMRC – these prices will be clearly marked as including VAT.Īll our mobility aids are delivered in their original packaging that includes strong internal padding to ensure the parts do not move during transit and delivery, and encased in durable, heavy-duty outer box. During the checkout process you will be asked to make a VAT declaration by providing the name of the user and their relevant medical condition that this item is intended to help alleviate.
Many of our mobility aids are available with VAT Relief and this will clearly be displayed in the price above where available.
0 kommentar(er)
